Welcome to Compass Allied Health, your dedicated and trusted partner for NDIS services and support.
Our passionate team aim to assist individuals living with disability to break through their barriers, allowing them to reach their full potential and optimise their independence.
Below is a list of some of the conditions we have experience in treating. However, we want to emphasise that our focus is not solely on treating a condition, but on viewing the individual as a whole, with their disability being just one part of their story.
Compass Allied Health is a growing service within the disability and aged care sector throughout the Mornington Peninsula, Frankston, Kingston, Bayside, Greater Dandenong, Casey, and Cardinia regions of Victoria.
All services available for NDIS participants to improve functional capacity and independence.
Evidence-based assessments and individualised exercise intervention, tailored to your needs.
Assessment, treatment and advice for pain, injury, and movement impairments.
Compassionate care to help you thrive in everyday life.
AHA’s support Allied Health Professionals in providing care.
Warm-water exercise therapy to treat a variety of injuries, conditions and symptoms.
Remedial massage treats pain, injuries, and muscle dysfunction.
Compass Allied Health is a growing service within the disability and aged care sector throughout the Mornington Peninsula, Frankston, Kingston, Bayside, Greater Dandenong, Casey, and Cardinia regions of Victoria.
State of the art gym facilities, hydrotherapy pools and wellness area
Our gym suited to clients preferencing a more private, quieter space, or 1:1 sessions.
Our services can be delivered at home, school, in the community, or gym of your choice.
Have questions about our services, NDIS support, or how we can help? Find answers to common queries.
Our cancellation policy was created using the National Disability Insurance Scheme price guide.The NDIA recognises that for Provider Organisations (like us) to be sustainable, late cancellations or no shows can be challenging, and therefore have their policies in place to support Providers (like us). Without this, unpaid cancellations would compromise our ability to continue to be a valued NDIS provider.
We realise that there are many different circumstances and reasons for cancellations, however we reserve the right to apply late cancellation fees if a cancellation is made inside of 48 hours, provided we are unable to fill that appointment slot.
Prices for our services are based on the NDIS price guide. These rates have been benchmarked against industry standards which reflects the qualifications, experience and expertise of our professionals. Depending on which service rate you are after, visit the price guide for more details.
Non-face to face time is time our health professionals spend behind the scenes performing various activities. These tasks are crucial in assisting our participants to achieve their goals.
Examples of tasks may include:
Our health professionals time, whether that be face to face or non-face to face time, is focused on assisting our participants to achieve their goals. It is therefore billed at the same hourly rate regardless of the type work performed in assisting our participants.
We currently do not have a waitlist for any of our services. We can book these appointments immediately.
The NDIS price guide recognises the additional costs involved in providing an out of clinic service, including other consulting opportunities lost whilst health professionals travel to and from (or between) participants.
Therefore, in the circumstance of providing a participant services away from our facilities (at PARC and our Private gym), it is acceptable for us to be compensated for the time it takes to get to the client, however we have decided against charging for time travelled back to our places of practice.
The NDIS price guide also recognises the additional cost of running a vehicle during these visits. Charging a per kilometre rate for travel to and from participant consultations is standard industry practice.
Yes, of course we do. However, it is best to call our admin to discuss the needs of the child with one of our team members to determine the service/s you need.
We are always looking to grow and improve as a provider, therefore we welcome any feedback - positive or negative.
Feedback can be provided in many ways, either via phone, email, or online and you can do this either directly with your treating therapist, our admin team, or by contacting the NDIS Quality and Safeguards Commission.
The NDIS also have an online form that you can complete. You can access it here (Link below)
https://www.ndis.gov.au/contact/feedback-and-complaints/contact-and-feedback-form
